Well 8/9 days later and I'm none the wiser. The gentleman thought that their was numerous log-ins from different IP addresses but said they had no more information but someone should phone me back that day. I didn't get told why so phoned in and was informed that their notes said I was suspended as it looked like my account had been 'compromised' and it had been sent to the 'Cyber' Department for an investigation.
I spoke to Livechat and was told my account had been suspended until further notice. I went to do another small bet on Sunday morning and I couldn't log in and was told to contact Customer Services. Anyway, last Saturday (14th March 2015) night I had done my bets for Sunday's football games (4 various bets) and had £30 remaining in my account. I have a bet most nights or every other night on average. I've been a member of William Hill for a few years and only bet on football games. Tried searching the discussions for my query so apologies if it's already around. Had a quick look around and seemed one of the most lively.